Learning & Development, Organisational Transformation

We consult, design and deliver learning programs for companies that want to innovate or improve existing solutions leveraging internal capabilities.

Learning & Development

We support organisations and professionals to be at ease and thrive through endless changes, thanks to our tailored learning programs: customer centric, with design and agility

OrganisationAL Transformation

Through our programs we reinforce the internal alignment, communications, innovation, problem solving, so that the people in your organsation can grow, develop and deliver on their commitments and by doing that, move the organisation forward in any transformation phase

Innovation & Leadership

We take your organisation leaders through a well curated journey inspired by Smart City Singapore, an ecosystems of start ups, innovation hubs and leading technologies

We are your trusted partner for learning and development adoption

We diagnose, design, test and implement customer centric learning solutions, digital strategies led by design thinking and agility for organisations, their teams and leaders.

We create a competitive advantage for our clients

We bring the expertise and senior experience forging collaborations across government, private sector and international forums.

Business Growth

We are here to accompany you in your business growth by incorporating learning and development techniques.

Strategy Process

We analyse and offer solutions to improve your business strategy operations and processes.

Customer Centricity

We implement customer centric learning and digital strategies to boost productivity and efficiency

35 years of
Experience

Our competencies in Diagnosis, Content Production, Instructional Design, Delivery and Follow up are supporting us to implement and manage what you need: Business Consultancy & Strategy, Leadership and Innovation Programs, Continuous Learning

Consistency

Podcasting operational change management inside of workflow.

Improvement

Dynamically innovate customer service for state of the art customer.

Expertise

Pursue scalable customer service through sustainable potentialities.

Built around
Trust & Impact

Utmost Professionalism

“Working together was extremely pleasant: showing utmost professionalism in planning, managing and executing a great learning experience. Generous with ideas and push the edge in terms of getting us to rethink our core issues. Thoroughly engaging throughout our working relationship and we benefited from the depth of knowledge in Customer Experience and Design Thinking. Definitely looking forward to the collaboration opportunities we have lined up in the future.”

5/5

Evonne Quek

Quality Service Management

Changi Airport Group

Fantastic Delivery

“The journey designed for the leaders at Ariston Thermo Group Asia had us engaged and immersed into agility and human centred design: a customised workshop combining both principle concepts. We worked through a real-life business issue: sprinting, ideating, testing, improving our prototypes and we had loads of fun! Fantastic collaboration and delivery with Business Academia and Up!”

5/5

Davide Moleti

HR Director Asia

Ariston Thermo Group

Very Inspiring

The effort and attention to details were very much reflected in your work. Our 2-full day training journey went by very fast, you kept us engaged from beginning to end. Not just learning about the marketing implications for our work, we also came up with so many great ideas for our own Group in moving forward. Great job indeed

5/5

Nawanut Dolly

Country Manager

Acorn Thailand

Frequently Asked Questions

What is Business Academia Process?
  1. Diagnosis: Identification of most important business pain points and opportunities
  2. On line Assessment centre: Measure readiness against Industry, Internal departments and Peers
  3. Customer and Employees feedback data assessment and insights
  4. Programme Design
  5. Programme Roll out: Online or Offline or both 
  6. Problem solving: Extraction of Action Plan and Road Map
  7. Action Plan Recommendation: Sprints Road Map
  8. Follow Up and coaching session for Results recording and further iteration
What are the Expected Results for my organisation?
  • Internal Alignment between different functions
  • Clarity in prioritising the most important pain points or opportunities to be grasped
  • Effective Problem Solving Process
    Encourage Constructive Feedback giving/receiving throughout the organisation
  • Understand what it takes to be truly customer centric
  • Explore technology that enables a 360′ customer view and reduces repetitive tasks
  • Tailored Case Studies
Why choose Business Academia?
  • You will notice an increase in enthusiasm and morale boost in your local and regional teams
  • We design immersive, impactful programs online and offline or both, avoiding zoom fatigue
  • We leverage on the human contribution to value creation whilst bringing interesting case study about technology platforms that help with repetitive tasks or data insights for a more strategic view

Get a free quote here

We are committed to an employee and client centric, fast pace learning environment that emphasises Empowerment, Creativity, Quality, Respect and Passion.